Thursday, 15 March 2012

BPO: The Security Angle Will offshoring work to India be hit by the recent case where some former employees of Mphasis stole money from the accounts of some Citibank customers? Not really, says Anil Padmanabhan in New York.

The bitterly contested elections in the United States lastNovember sealed more than just the second term Presidency of GeorgeBush. It also put the lid on what was till that moment a rising tideof political protest, led by the Democratic Party, againstoutsourcing.

So when four months later, the Mphasis scandal surfaced, the firstimpression was that the opponents of outsourcing would see freshwind. However, these fears were belied. Weeks later there was barelya ripple, and there is nothing out there to suggest that things wouldalter dramatically either.

Harris Miller, President of the Information Technology Associationof America, a leading trade association serving the …

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